Data Protection Statement

This statement confirms Tunbridge Wells Safe Town Partnership commitment to protect your privacy and to process your personal information in a manner which meets the requirements of the Data Protection Act 2018 ('the Act').

You can view our Privacy Notice here.

Who we are and what we do

  • Tunbridge Wells Safe Town Partnership (TWSTP) is a membership organisation established to assist member businesses to respond in an organised manner to crime that affects their businesses, profitability, staff, customers and the local economy. By working together and sharing information about crime and those committing it, the partnership provides greater protection for its members and the local business community.
  • Business crime is identified by the National Police Chiefs' Council as "any criminal offence that is committed against a person or property which is associated by the connection of that person or property to a business".
  • The partnership is registered with the information commissioner for the purpose of 'the prevention and detection of crime and the prosecution of offenders'.

What personal information we may process

The information we collect may include:

  • Names, addresses, occupations, descriptions, aliases, associates, vehicles and convictions.
  • Contact information
  • Occupation and company details

We may use this information for the following reasons:

  • The prevention and detection of crime and the prosecution of offenders who are, or are suspected of being involved in business crime, where that crime, anti-social behaviour or other criminal activity impacts upon our members or the business community.
  • To manage membership and payment details.
  • To send you information which we think may be of value or interest or to improve our member services
  • We may monitor or record any communication between you and TWSTP for quality control and training purposes.

How we may use this information operationally

  • We analyse data and examine whether it is capable of being used to detect, prevent or reduce crime which is committed in our area of operation. Where this data is assessed of being relevant to our purpose as defined in (a) above we may make it available to our members through electronic or other means.
  • Where there is evidence that offenders are operating over a wider region, we may share that information with other BCRPs or police.
  • We may communicate data to the police or other public agencies where it is relevant to do so for the purposes of the prevention and detection of crime and the prosecution of offenders, or for other reasons relating to the public objectives of those organisations.
  • Where a person has been notified that they have been excluded from the premises of our members for criminal or anti-social behaviour, we will endeavour to serve a copy of the notice on the excludee personally or by post.
  • We will only communicate information from members, victims or witnesses to third parties with their agreement.


  • TWSTP has appropriate technical and organisational measures in place to prevent the unauthorised or unlawful processing of your personal information, and accidental loss or destruction of, or damage to, your personal information.
  • Retention of personal information
    We will not keep your personal information for longer than is necessary for our purposes.

    Your rights to access your personal information:

    You are entitled, pursuant to the Act, to ask for a copy of your personal information, and to have any inaccuracies in your information corrected. Disclosure will only be permitted in accordance with the Act to persons who have provided identification.
  • Where we hold data for which we are not the data controller, we will not release that data.
  • Where data relates to other persons, we will not release that data unless an application is received from that person.
  • We may not release data which we assess as confidential and which may either interfere with a criminal investigation or which may assist persons committing crime.
  • Should you wish to access your information, or have any other enquiries about data protection, please go to the 'Contact us' page on the website.


Cookies are text files, which identify a user's computer to our server. Cookies in themselves do not identify the individual user, just the computer used.

The TWSTP website has a number of features that may require the use of cookies. We only use this information to ensure users' preferences for viewing the website are maintained.

Users may, of course, choose not to accept cookies from the TWSTP website. This might mean that their browser will not remember that visitors have changed their preferred text size and/or TWSTP members have logged in and they will therefore have to reselect their preferred text size and/or log in to have access to the Members Only pages on every visit to the TWSTP website. Further information about cookies can be found at:

Links to other websites

There are hyperlinks within this website which will take you away from the TWSTP website. The linked sites are not under the control of TWSTP and we are not responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to such sites. TWSTP is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by TWSTP of these sites.


The Tunbridge Wells Safe Town Partnership seeks to ensure that all information on this website is accurate However, TWSTP and its employees cannot accept any responsibility or liability for any claim, loss or damage whatsoever from the use of any information within, or accessed through, this website